Payment & Security
Payment methods
Orders may be processed online, using a credit or debit card (currently VISA, MasterCard, Stripe and PayPal Express Checkout)
To ensure that shopping online is secure, when paying by credit/debit card your details will be encrypted using the 128-bit SSL Software. We have chosen to use Paypal as our payment gateway. Paypal ensure that all your credit card details are encrypted and sent securely between you, your bank and ALNUS DESIGN.
Payment security
Your credit card company may also carry out additional security checks. In the event your card is declined please contact your card issuer to authorise the transaction.
We may feel the need to carry out additional security checks to help protect both ALNUS DESIGN and its customers. In these cases we may ask for additional proof of ID such as a driving licence or utility bill. You will be contacted either by email or by phone if this is necessary.